WOR-PRO / IRENE & COMPANY Co., Ltd. (the “Company”) values the privacy of its customers and complies with the laws on “Information and Communications Network Act for the Promotion of Utilization of Information and Communications Network and Information Protection”.
Through our Privacy Policy, we inform you about how we use your personal information and the measures taken to protect your information.
In the event of any changes to our Privacy Policy, we will notify you through our website (or individual notices).
■ Personal Information Collected
We collect the following personal information for purposes such as membership registration, inquiries, and service applications:
- Collected Information: Name, Date of Birth, Login ID, Password, Password Reset Questions & Answers, Phone Number, Address, Mobile Number, Email, Company Name, Service Usage Records, Access Logs, IP Address, Payment Records
- Collection Method: Website (Membership Registration), Written Forms
■ Purpose of Collecting and Using Personal Information
The personal information we collect is used for the following purposes:
- Service Delivery and Billing: Providing content, purchasing and payment, shipping products, or sending invoices
- Member Management: Verification of identity for member services, individual identification, age verification, parental consent for users under 14, and notifications
- Marketing and Advertising: Analyzing access frequency or compiling statistics on member service usage
■ Retention and Use Period of Personal Information
Once the purpose of collecting and using personal information is achieved, we will immediately destroy the information without exception.
■ Procedure and Method of Personal Information Destruction
When personal information is no longer needed, we follow these procedures to destroy it promptly:
- Destruction Process: Information entered by users for membership, etc., is transferred to a separate database (or a separate file for paper documents) and retained for a period specified by our internal policies and other relevant laws before being deleted.
- Personal information moved to a separate database will not be used for any purpose other than as required by law.
- Destruction Method: Personal information stored electronically will be deleted using technical methods that prevent the recovery of records.
■ Provision of Personal Information
The Company does not provide users’ personal information to external parties without consent. However, exceptions are made in the following cases:
- When the user has given prior consent
- When required by law or requested by law enforcement following proper procedures
■ Entrustment of Collected Personal Information
The Company does not entrust users’ personal information to external parties without consent. If it becomes necessary in the future, we will inform users and obtain prior consent if required.
■ Rights of Users and Legal Representatives and How to Exercise Them
Users and their legal representatives can view or modify their personal information or that of users under 14 at any time. Users may also request membership cancellation.
To view or edit personal information, use the “Edit Personal Information” (or similar) option, and for membership cancellation, click “Withdraw Membership” to complete verification. Alternatively, you can contact the Privacy Officer via email or phone for assistance.
If an error is found in your personal information, it will not be used or provided to third parties until it has been corrected. If incorrect information has already been shared with third parties, we will notify them of the corrected information immediately.
The Company ensures that personal information canceled or deleted upon request by users or legal representatives is handled according to the “Retention and Use Period” specified and is inaccessible for any other purposes.
■ Automatic Collection of Personal Information and How to Opt Out
The Company may use “cookies” to store and retrieve information from users’ devices. A cookie is a small text file that is stored on your hard drive by the server of a website you visit.
- Purpose of Cookies: To analyze frequency of visits, understand user preferences, track user trends, provide personalized services, and offer targeted marketing
Users can set their browser options to allow all cookies, ask for confirmation each time a cookie is stored, or refuse all cookies.
How to Disable Cookies: Users can disable cookies by adjusting their browser settings (e.g., Tools > Internet Options > Privacy in Internet Explorer). However, some services may be restricted if cookies are disabled.
■ Privacy Complaint Service
To protect your personal information and address complaints related to privacy, we have designated the following Privacy Officer and department:
Privacy Officer: Lee Hye-young
Phone: +82-70-7893-1500
Email: help@irenewp.com
If you need to report or consult about personal data protection issues, you may also contact the following organizations:
- Cyber Investigation Division, Supreme Prosecutors’ Office (cybercid.spo.go.kr)
- Cyber Terror Response Center, Korean National Police Agency (www.ctrc.go.kr / +82-2-392-0330)
